Adobe Connect Review
We use Adobe Connect to develop eLearning modules and move them over to our LMS.
Starting at $50 per host/per month
View PricingOverview
What is Adobe Connect?
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Live chat (62)9.494%
- High quality audio (64)8.787%
- Desktop sharing (64)8.080%
- High quality video (64)7.272%
Pricing
Meetings
$50
On Premise
per host/per month
Webinars & Learning
$130
On Premise
per host/per month
Small Meetings
Free
On Premise
Forever free for up to 3 participants
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Adobe Connect Pro iPhone App
YouTube
Adobe Connect Demo
YouTube
Adobe Connect Demo
YouTube
Adobe Connect HTML5 Demo
YouTube
Virtual Classroom Demo (UOIT)
YouTube
Adobe Connect - Demo
YouTube
Features
Return to navigation
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Adobe Connect?
Adobe Connect is a web conferencing platform that provides standard features like video, audio, screen-sharing, polls, chat, Q&A, and document transfers, as well as the ability for users to create presentations, online training materials, and learning modules.
The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs. Some extensions that are available include, but are not limited to, Closed Captioning support, Word Cloud (for visualizing live discussions), and MP3 player for adding music to users’ meeting rooms.
Users can create or style their own meeting room layouts which can be saved. They can also add multiple chat pods, polls, quizzes, simulations, breakout rooms, HD video, and games to make meetings and online conferencing more interactive. Additionally, Adobe Connect allows for presenters and hosts to utilize a “virtual backstage” to chat and collaborate outside of the main meeting or conference. It also allows for users to go into a “preparation mode” to make adjustments right before or during a session.
Pricing for Adobe Connect Meetings ranges from $50/mo up to $370/mo. Additional webinar capabilities through Adobe Connect Webinar ranges $140/mo to $580/mo, from a webinar with 100 participants to one with up to 1000 participants.
Adobe Connect Video
#AdobeConnect enables you with the real power of virtual to tell unforgettable stories!. Discover more about the latest release here: https://www.adobe.com/products/adobeconnect.html
Stay tuned to our social channels for further updates on our upcoming webinars, events, produ...
Show More Adobe Connect Competitors
Adobe Connect Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
GoTo Meeting, Webinato, and Cisco Webex Support (discontinued) are common alternatives for Adobe Connect.
Reviewers rate Live chat and Confidential attendee list highest, with a score of 9.4.
The most common users of Adobe Connect are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(408)Attribute Ratings
Reviews
(1-25 of 32)Companies can't remove reviews or game the system. Here's why
October 07, 2022
Adobe Connect Review
We use Adobe Connect to develop eLearning modules and move them over to our LMS.
- Build e-learnings.
- Voice recording.
- Graphics.
- Updated icons.
- No freezing.
- Edits slides.
October 07, 2022
Adobe Connect solved our organizations problem, and provided additional performance enhancement for all users!
We use Adobe Connect for distance education to our users who need a seamless learning and instruction experience.
- Connects Learners and Instructors.
- Provides a safe and virtual learning space.
- Options for Content Display settings and presentations.
October 06, 2022
The way to Connect - Adobe Connect!
I've used Adobe Connect to join learning presentations and also to present on AR for various sessions.
- Great communication tools to keep people engaged.
- Stable connections.
- Great experience for both presenter and viewer.
- Better support for different media types.
October 06, 2022
Engage and Collaborate from Anywhere and Everywhere
When providing live and on-demand training sessions for our business partners, utilizing Adobe Connect has made all the difference in being able to create a virtually engaging learning environment that allows both facilitators and participants to exercise creativity during the learning and development process. Other platforms commonly used in our and other organizations work well for meetings, but Adobe Connect allows us as facilitators to create that in-person feel and have the same level of engagement and collaboration that so often seems to be absent from virtual spaces.
- Love how you can create custom layouts ahead of time and seamlessly change from one to another during a session.
- There are so many creative ways to use the whiteboard features.
- Being able to keep participants in one layout while you go into other layouts and make changes, updates, etc. has been incredibly helpful.
- The breakout rooms have endless use cases.
- I wish Adobe provided the audio directly to the customer rather than requiring an outside telecom provider be selected if you want audio beyond VOIP.
- It's nice to be able to upload PPT presentations into a share pod, but if the PPT is more than basic, I find several animations, fonts, etc. are not supported, completely changing the way the presentation comes across. This makes it impossible for me to utilize the feature most of the time and a screen share is the next best option.
October 05, 2022
Adobe Connect review
I use Adobe Connect to participate in Adobe webinars. It is very easy to use, and I have never had connectivity issues. I have had to use other platforms with other companies in the Learning Development industry and have found some to be very difficult to navigate and often will not connect or be accepted by my company's firewall. I have never experienced that with Adobe Connect.
- Easy to use
- Compatible with other company networks
- No connectivity issues
- I have not experienced any issues
October 05, 2022
Adobe Connect- the best platform for conducting your training!
We use Adobe Connect as the platform for our training programs.
- Multiple simultaneous chats under a video
- Multiple simultaneous polls
- View white boards and note pods in real-time as teams are filling them out in breakout rooms.
- Short answer polls
- Layout options
- Customize what people see in the breakout rooms
- Engagement meter on an individual level
- Share polls between various rooms
June 28, 2021
Great online training tool
We have a large team of individuals that manage content for our large website. Prior to the pandemic, we would conduct in-person training sessions. Obviously, this was not possible recently. We have used Adobe Connect to conduct online training sessions for our staff instead of conducting in-person training. This has worked very well for us and we have received great feedback from our users.
- Ability to conduct online training sessions.
- Ability for users to connect from any location.
- Ability to record.
- It is fairly expensive.
- More online tutorials for admins.
May 25, 2021
A Solid Platform for Long-Distance Contact
It is used in some of our specialized department for the convenience of the customer. In almost a year, Adobe has provided us with a successful approach that our customers have welcomed. Adobe Connect make it easy to set up remote training and meeting of some sort. It's easy to use, arrange, and distribute the material to your audience. You can share screen, webcam, and audio with your clients and upload files in a variety of formats.
- It is possible to stream a presentation online. There is also the choice of video conferencing. There is no need to download something.
- On this platform, webinars are also very simple, and you can share your laptop in moments.
- It also has a chat feature and the ability to record calls.
- People aren't as familiar with it as they are with other apps.
- Its cost is higher than other apps.
- Our new team members don't understand it quickly.
Since most of the office went virtual in 2020, we had been using Adobe Connect for many of our meetings in addition to webinars. There were a lot of tools that gave us a lot of flexibility. For example, there was the option to go into breakout rooms or have a Q&A. This helped to provide a cohesive discussion and helped us to connect with the team easier.
- Ability to customize the layout of webinar rooms to tailor to my audience.
- Ability to add polls and Q&A.
- Ability to have more than one host at any given time.
- Recording a session isn't very straight forward.
- Tech issues such as participant getting kicked out.
- PowerPoint doesn't translate well through the Adobe Connect platform.
April 19, 2021
Connect helps you connect
Several departments across our firm use [Adobe Connect]. The one i can speak most on is the Learning and Development team. We use to to host all of our weekly classes that we present across the firm. For us it addresses the need to be able to host classes via the web.
- Can host a large number of attendees
- Share files, chat, share web links
- Share your screen and show content
- Interact with users
- i wish there was a raise hand, and other interactive features like you see in web ex
- i wish that it would integrate with InterCall easier or have built in ability for the audio
- i wish that it would have a better attendance tracking
April 14, 2021
Adobe Connect Review
We use it for Virtual Training Meetings. Use is mixed within the organization right now. Due to Covid, we are unable to train in person or have meetings in person. We also have employees throughout the United States and other countries and are unable to have them travel for training as well
- User engagement
- Included features
- recorded meetings
- reliability
- integration with other software
- ease of use
April 07, 2021
Adobe Connect- Customized Engagement
Adobe Connect is used across several agencies and departments, but not all. Adobe Connect was selected due to it's customization and engagement features. The primary goal is to have engaging virtual learning, that is interactive and well designed.
- Customized and tailored design and display
- Adobe Captivate functionality
- Layouts Allow for Learning Design and Run of show
- Their closed caption pod has to be connected to an external service
- Users joining via the web are less successful using all of the features.
- Requires planning and design to have the best experience. (Bad for events on the fly)
- The text is tiny. This is on the title of the share pods, and chat and attendee list. I imagine those with visual impairments might struggle.
October 17, 2019
Good tool for attending Adobe trainings.
Adobe Connect has only been used by me in my company. I use it to attend Adobe Day video conferences and online classes. It has been a good learning tool. Allows good viewing and interaction with the teacher. It has good chat tools to interact and the setup was pretty simple too.
- Chat tool
- Screen Sharing
- No delay
- Very dependent on internet bandwidth
- Audio quality could be better
- Screen Maximization Does Not Occupy Entire Area
September 19, 2019
Good for meetings, GREAT for virtual training!
Until last year, Adobe Connect was used as my company's meeting and virtual instructor-led training platform across the whole organization. We also used our area of the Adobe server to publish some of our e-learning modules created in Adobe Presenter or Captivate. Now, my company has switched to another tool (Zoom) and only a few people have retained our Adobe Connect licenses, primarily for training purposes (or for more complex meetings).
- Ability to set up multiple room layouts that "persist" indefinitely. This allows you to set up your room layout as far ahead of time as you'd like and/or re-use layouts over and over again.
- Access to a wealth of add-ons (like clocks, timers, interactive word clouds, random participant selector, etc.), many of which are free.
- A good variety of "pod" types -- different types of surveys, file shares, Q&A, whiteboard (with ability for participants to annotate), etc.
- Multiple ways you can share your screen -- share your whole desktop, share just selected windows, or share just selected applications.
- Ability to have multiple hosts for a meeting and to easily promote a participant to the Presenter or Host role on the fly.
- Breakout rooms, ability to record meetings with options for computer and/or phone audio (including the ability link in external phone conference lines), engagement meters (which, I'll admit, I haven't really used), and, I think, pretty much all of the features that most similar platforms offer.
- Ability to pause webcam, rather than having to stop it and restart it (and, when paused, it shows the last image it was displaying before you paused it).
- For meeting recordings published to the Adobe server, provides a left-hand navigation pane that allows the viewer to jump to different parts of the recording, like each time the layout changes or to the point at which someone typed a particular chat message.
- Ability to email the contents of the chat pods to yourself, both as a host and as a participant.
- No virtual background option
- Without multiple screens, you can't really see the room while you're screen sharing, making it harder (but not impossible) to monitor chat, and, I think, not possible to see others' webcams.
- No "call me" feature.
- Very expensive!
September 17, 2019
Adobe Connect for All New Employees
Adobe Connect is used at our organization to help streamline multiple processes. It addresses the common problem of communication in a large school or organization like ours. The ability to have virtual meetings and share virtual documents is crucial for our success to help speed up communication, lessons, training, as well as increase efficiency in the building. The application is used throughout the entire organization, over 200 people, over 1,000 students for educators that use it in class and for educational lessons. The problem it addresses is workflow and performance. In order to get educators and students to work harder, you must provide them with more digital content to allow them to work independently without needing to attend face to face meetings or use paper handouts.
- The interface is extremely easy to use. It allows people to come on board and learn it very easily, reducing the learning curve. Specifically, the navigation screen on the interface after logging in has a very simple drop-down menu for you to access and able to choose how you want to use Adobe Connect.
- Adobe Connect DOES NOT drop in terms of internet connection. We have never had situations where the platform glitched or stopped working. For us to keep a simple and easy workflow, it was crucial to find a platform that did not have technical flaws.
- Webinars... there are a lot of webinar software available, however, staying within the Adobe family is important. Adobe makes it easier to use content developed in their other platforms and linking and working with PDFs. Many platforms avoid certain file types of the file sizes make it difficult to navigate and use the tutorials and training documents. With Adobe they have made it easy to accommodate and seemingly keep the file sizes small enough to make it easy to browse and interact with online.
- The Meetings obviously make it easy because one login for ADOBE satisfied the needs of all their platforms, reducing the need to have multiple accounts.
- Room for improvement would be with video. I wish I could cut and combine videos for the presentations. Being able to cut multiple videos together into one clip would be very easy for us. I have not figured out how to do that yet. It seems to be missing that ability.
- A missing function is being able to live poll! I understand they have polling features, but creating live polls that allow us to have meetings and then take a poll during the presentation and allow us to see the results in real-time would be really exciting.
- The mobile app is a large file size to download and does take up a lot of space on mobile phones. It is not as bad on an iPad where you use it more often and do not have as many apps as a personal phone, but the file size is still a bit large and would be the first app to remove if I need storage space.
September 16, 2019
Disconnect with Adobe Connect
We attempted to use Adobe Connect as a webinar platform for the entire firm. We were really excited about the virtual breakout room functionality, which would let subsets of Learners in a class break off and have discussions, brainstorming sessions by themselves, and then return to the larger class to share their learning/experiences.
- It has a nice interface.
- It allows for multiple people to be on a video at the same time.
- We found the customer support to be lackluster. When we first transitioned to the platform, we had a LOT of technical difficulties. It proved EXTREMELY challenging to get someone from Adobe Connect to troubleshoot with us or attend a webinar with us so that they could experience what we were experiencing.
- We had troubles with the audio. Some of our learners take webinars at their desks via laptops with VOIP audio; others take webinars by dialing in through their mobile phones. If both VOIP and mobile were used to access the platform, the virtual breakout room functionality was not available. This may or be not be related to the way our firm's telephony is set up. We couldn't get a clear answer on this from either our internal technologists or Adobe's technologists.
December 20, 2018
Meetings and Webinars with Adobe Connect
We currently use Adobe Connect in the Engineering department. Adobe Connect is essential for our registration of webinars, this tool allows us to share ideas and materials online in real time. With Adobe Connect we can connect virtually and easily to work together in different projects of the company saving time since we can visualize several screens at the same time without problem.
- Adobe Connect allows simultaneous connections and the moderator has control as the room administrator, participants can not intervene if the moderator does not authorize it.
- Adobe Connect supports a wide variety or types of files, making it a very robust application.
- Adobe Connect offers multiple deployment options to ensure the right solution for the company, has a very easy to use interface.
- Adobe Connect must improve its implementation in the mobile part, since its operation in these devices is very limited.
- I would like to be able to paste an image on the board and get better results when I paste a text, sometimes I have difficulties to adjust all the pods I want to use on the screen (discussion, chat, video, area to share).
- I would like that Adobe Connect had a little more functionality, that is, that you could play music in the lobby, serial a great compliment for this application.
June 18, 2018
Adobe Connect - Training NOT just meeting
Adobe Connect is being used by the companies that I consult with to deliver virtual training programs. It is replacing other options to provide more interaction and engagement.
- Provides several options for participant interaction
- Manages and maintains content and room layouts
- Customizable and flexible set up and delivery
- Multiple Hosts
- True Breakout room capabilities
- Still too difficult to get participants up and running on connection to a meeting
- Still uses flash which blocks access to content or to access to a meeting
- Steep learning curve
- A few glitches and idiosyncrasies that need experience to address
June 15, 2018
Function and Form with a Learning Curve
Adobe has allowed us to keep our training headcount limited while still providing training to individuals around the country. Adobe allows a team of 8 to support 200+ individuals on each new hire week, in 50+ offices in 36 states. Adobe being used for training has also allowed us to refocus some other individuals away from training and into other projects because of the reach the program now allows us to have.
The product allows us to provide live customer-facing demonstrations of new technology. We're able to send a quick link and easily screencast and conference with customers across the country.
The product allows us to provide live customer-facing demonstrations of new technology. We're able to send a quick link and easily screencast and conference with customers across the country.
- All of my Adobe presentations look extremely professional. The ability to import files that I've created in other programs allows me to utilize different design tools and bring their best elements with me.
- Breakout rooms are excellent for taking a large class and separating them into smaller groups where they can collaborate and then come back to the large group experience. This is vital for us in building a virtual learning space that people are actively engaged in.
- Simple interface for starting cameras and microphones. We've used some other products that needed their own manual for turning on a webcam. This is a simple click and even provides a preview before anything goes live. This is in addition to a splash screen when you enter a meeting that will walk all new users through the process, saving the presenters time.
- Our biggest complaint is always the lag in VoIP conferencing. It seems to fluctuate, but we can have as much as 5-7 seconds of delay at times. This can be a quick way to stifle any discussion that might be taking place. This ends up with a lot of people talking over one another.
- First-time users sometimes have issues getting the program to open. There is an initial download to get the meeting rooms open and if it doesn't happen automatically, we need to instruct users to try and rejoin the meeting. This isn't a difficult step, but it can prove to be annoying when working with 30-50 new users at one time.
February 28, 2018
One of the best
We use it for client education purposes. It allows us to have live and interactive online classes with our clients that are learning about markets and our products. We can share our screens with them; they can see us with the camera and the quality is amazing.
- Share screens with good quality resolution.
- Interactive since you can have quality live interaction with clients.
- Not heavy on the system. It is not demanding on your PC.
- No comment at this time here. I feel it offers the complete package.
Score 10 out of 10
Vetted Review
Verified User
Our clients participate in a year-long consultant engagement. Clients are all across the US and Canada so we needed a reliable, dynamic meeting software that allowed us to cumulatively build on the clients' knowledge all year, not just a 1-off meeting room. Just our small, 5 person team uses it for our client work as other service engagements don't require cumulative meeting room knowledge.
- Design flexibility, moving "pods" of information around, hiding them, changing the look of the meeting room to best keep the attention of the attendees.
- Completely audio conference agnostic.
- Stores info from meeting to meeting so clients can access info from past sessions easily.
- Difficult to track down support; once you do they are helpful but their website is far too vast and getting a person on chat or phone is tricky.
- Reporting is lacking.
Connect was used to provide just-in-time training to global employees in three topic areas - technical support, sales support and international sales support. Connect Meeting was used to webcast SME presentations which were recorded for later viewing and connecting to Adobe Events with short quiz/evaluation objects. Connect Training was also used for asynchronous lessons on product features and support.
- At that time, Connect was the most accessible webcasting tool available due to the ubiquity of Adobe Flash. All other webcasting tools were very difficult for participants.
- The ability for web hosts to customize the screen layout.
- Meeting rooms persist and can be prepared in advanced and reused for webcasting a series of events.
- I am concerned but also unaware of the future of Connect with regards to web browsers banning Adobe Flash.
- Connect Training in version 8 would have been better if there were a way to identify employee/supervisor relationships so that supervisors could monitor employee learning.
- Connect Training in version 8 could have used a better training summary for users to understand what training they needed to complete.
October 02, 2015
Adobe Connect in Higher Learning
We use Adobe Connect in several ways including for holding online courses, meeting with remote employees, offering remote tech support to people in the field and also to conduct trainings and webinars. Most recently we have begun using the Vantage Point extension by Refined Data (pay) which help us manage our participants cameras and mics to improve the quality of the sessions.
PROS
Fairly easy to use, great mobile/tablet app and they host all your recordings
CONS
It's flash based which seems a bit of a concern to me - we've had issues in the past with conference line integrations to the point I advise people not to even bother with a conference line (it's an antiquated technology anyway). We're still pushing to get the ability to save our session recordings locally as MP4 files. I believe this feature is coming soon but ADOBE Is taking way too long. It should have been a basic feature from day 1.
Setting up meetings is particularly complicated compared to other tools. The UI could use an update too. It looks like late 90's version of Windows.
ALTERNATIVES
We looked at other options such as Zoom Meeting, GoToMeeting, Google Hangouts, Skype, Collaborate etc. But they were all either missing key features or the pricing structure was just insane.
PROS
Fairly easy to use, great mobile/tablet app and they host all your recordings
CONS
It's flash based which seems a bit of a concern to me - we've had issues in the past with conference line integrations to the point I advise people not to even bother with a conference line (it's an antiquated technology anyway). We're still pushing to get the ability to save our session recordings locally as MP4 files. I believe this feature is coming soon but ADOBE Is taking way too long. It should have been a basic feature from day 1.
Setting up meetings is particularly complicated compared to other tools. The UI could use an update too. It looks like late 90's version of Windows.
ALTERNATIVES
We looked at other options such as Zoom Meeting, GoToMeeting, Google Hangouts, Skype, Collaborate etc. But they were all either missing key features or the pricing structure was just insane.
- Polling
- Lots of 3rd party add ons available
- desktop sharing
- User Interface is dated
- Setting up meeting is cumbersome, many of our instructors get confused by it
- Being able to download recording to local computer is way over due
September 30, 2015
Adobe Connect - The Luxury Car of Collaboration Tools
Adobe Connect is being used across my entire organization to deliver dozens of webinars every week, facilitate meetings, and deliver training. As a sales and marketing organization it allows us to meet with vendors, partners and other colleagues to conduct business. Internally, we use it for training purposes to get new hires up to speed quickly and to keep the experienced employees aware of product changes and upgrades. Our Marketing team uses the webinar module to produce high quality events that reach a large number of customers. Adobe Connect allows us to meet more often and to reach a globally dispersed customer base.
- Adobe Connect doesn't require a download for participants, so getting customers, partners, vendors and other users into our meetings, webinars and virtual classrooms is easy. We deal with a lot of locked down, security conscious, agencies and company's so this is huge for us. We don't have to worry if someone is on a MAC or a PC, or what browser they are using, they just click a link and get in.
- The meeting rooms we create are persistent, so we can use the same virtual meeting space over and over. We can customize the URL's so that the people we invite come to the same place every time we meet. And the room is always how we last left it which is nice when you have a weekly recurring meeting.
- Security is important to our company, so having SSL encryption and the ability to turn on/off certain features is essential. We can also set permissions as to who and how users can access our meeting rooms.
- The campaign tracking and lead qualification features of the webinar module allow us to see how well we are driving leads from different sources. We can analyze how user view our events and where they exit the registration process to help us improve our marketing content and verbiage.
- The training module is great and provides a lot of analytics, but the reporting could be updated to a fresher look, especially when exporting data into a spreadsheet.
- The webinar module can do a lot of great things, but it does have a learning curve. Streamlining the process to make it more intuitive would be a nice change.
- There is a ton of cutomization that can be done from a branding perspective, but there are a few places where you are locked into Adobe's verbiage and it would be nice if everything could be branded the way we want it.
November 26, 2014
Adobe Connect for Education and Training
Score 9 out of 10
Vetted Review
Verified User
We use Adobe Connect to
- Deliver and track HR/Compliance Training
- Support Online Meetings for employees
- Support Online Meetings for students in their classes
- Deliver and Track content
- Provides direct and seamless integration with desktop development tools like Adobe Presenter and Adobe Captivate
- Granular access control features for content, content folders
- Granular quiz reporting options
- Robust meeting and training platform
- Direct integration with our Learning Management System, BlueQuill
- Self-service for meeting Hosts
- It is difficult to get resolutions to issues from Adobe directly
- The automatic reminders and email functions work inconsistently - known issue
- Reporting features work inconsistently - known issue
- Although there is a high-level of granularity with the configuration and permissions, there are a number of permissions that are locked down that we would like to have been able to configure.